Going to the bank - Learn Business English

source: Twominute English    2013年3月2日
Exercises for this lesson : http://twominenglish.com/video/86-Goi...
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0:00 Welcome to twominuteenglish.com. Teaching you English in two-minute lessons.
0:03 In this lesson, we will see words and phrases that you can use when you are at a bank.
0:19 Hello. I have an account here and I need some help.
0:23 Sure Sir. What can I do for you?
0:25 I want my statement but I don’t have my card with me.
0:29 I see. I need to verify some personal information first then. May I have you ID, please?
0:37 Sure. Here it is.
0:39 One minute. Let me get your info on my screen. Alright, please confirm your account number, Mr. Jackson.
0:47 It’s 4322 1567 54
0:54 Ok, that will do. I’ll have your statement printed out in a minute. Are you aware of the extra fee for that printing, Sir?
1:02 Yes, I know banks charge us for every single thing.
1:06 That would be $0.50, Sir. Do you confirm your request?
1:11 I have no option, I need that statement now so yes, I confirm.
1:17 Alright,Sir. Here you go. Anything else I can help you with?
1:21 Nah! That will be all. Thanks.
1:35 How can I help you?
1:37 I need to open an account.
1:39 Sure. You want a savings account or a checking account?
1:43 I want a checking account and I heard your Basic Banking package would be the best one for me.
1:49 The Basic Banking is perfect for the ones who write only a few checks or keep a small checking balance.
1:56 That is me! So how do I apply?
1:59 Sir, first you need to fill out this form. If you do it now I can submit it as soon as today.
2:06 I’m afraid I don’t have the time to do so now.. Can we do this tomorrow?
2:12 Absolutely. Just ask for me at the front desk. My name’s Denice.
2:17 I’ll do that, thanks.
2:30 Hello Denice. How are you doing?
2:33 I’m doing good. How can I help you today?
2:36 Well, I would like to close my checking account.
2:40 Oh.. but if you don’t mind me asking, what happened, Sir? You've been such a good client.
2:46 Yes, you’re right. But this bank has been the worst. I’d like to use the services of another bank.
2:52 And I don’t mean to be rude but I've made up my mind so please just tell me what I need to do.
2:59 Sure Sir. You will need to fill out an account closure form.
3:04 Okay.Please just give me the form.
3:11 I have an account here and I need some help.
3:17 You will need to fill out an account closure form
3:24 I want my statement but I don’t have my card with me.
3:33 You want a savings account or a checking account?
3:41 I need to verify some personal information first then. May I have you ID, please?