Telephone English - How To Talk In English On The Phone

source: Twominute English    2013年5月25日
Are you fed up from the old telephone connection and want to get a new one. You have taken a new cellular connection and want to avail its new services. In this lesson, we will learn phrases you may use when requesting cellular service.
exercises for this lesson; http://twominenglish.com/video/139-Te...
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0:07 In this lesson, we will learn phrases you may use when requesting cellular service.
0:20 Hello, how may I help you?
0:22 Yes. My name is Stephen. I'd like to get telephone service.
0:27 All right. May I have your address?
0:30 Sure. It's 123 Huddle Street, Texas.
0:36 Thank you. OK, Stephen. Are most your calls local, or do you call other states?
0:44 I make mostly local calls, but sometimes I call France. My parents live there.
0:49 Ok, we have a plan which includes 500 minutes for local calls, and 500 minutes for calls to France.
0:58 And how much is it per month?
1:02 Your monthly bill will be $34,00. Each additional minute of local calls will cost 5 cents, and each additional minute to France will cost $ 1,35.
1:18 All right. That sounds good. Your prices are very competitive. And how soon can you connect my phone?
1:25 You can start making calls in two to three hours.
1:29 Sounds good. Let’s do it.
1:39 Trinity Cellular, Dave speaking. How may I help you?
1:42 Hi, Dave. My name is Becky. I’d like to know if you can offer me a better plan than what I have. I think I’m paying too much.
1:50 Ok, Becky. Can I have your phone number with area code, please?
1:54 Sure. It’s (281) 555-1234.
2:00 Well, I see here that you call New York a lot.
2:05 Yes. That’s true. My publisher is there. And I’m paying more than $50,00 per month.
2:10 I can offer you a plan where you’ll pay $29,00 per month and you’ll have 700 minutes to call New York.
2:18 Sounds good. But I also call California every weekend. Can you improve my prices?
2:23 We can include 300 minutes to California for that same price if you call weekends between noon and six pm.
2:31 That’s perfect! I’d like to subscribe for this service. Can you do it today?
2:35 Sure I can. You can start making calls with your new plan in two to three hours.
2:41 Thank you very much.
2:49 Trinity Cellular. This is Stephen, may I help you?
2:53 I'd like to have my phone disconnected.
2:57 I understand. May I ask why you want to disconnect your service?
3:02 Well, I have been promoted and transferred to New York.
3:06 Oh, I see. May I have your phone number with area code, please?
3:12 Sure. My phone number is (567) 555 4536.
3:21 For security purposes, Mr. Johnson, may I have your date of birth?
3:27 It's September 5, 1982.
3:30 Thank you. Your service will be disconnected today.
3:38 I'd like to get telephone service.
3:44 And how much is it per month?
3:51 Your prices are very competitive.
3:56 And how soon can you connect my phone?
4:03 I think I’m paying too much.
4:07 Can you improve my prices?
4:12 I’d like to subscribe for this service. Can you do it today?
4:20 I'd like to have my phone disconnected.