Ordering things online

source: Twominute English    2013年2月2日
# talking about online deal
--Hey, where did you buy this dress?
--I ordered it from spendyurmoney.com.
--Didn't you find it expensive there?
--No, not at all. It has some great deals. I got crazy discounts!
--How much did this cost you?
--Well, I got a 45% discount on the retail price.
--Wow, that's great. I will look at it today.
# enquiring about delivery
--Hello, is it buyawatch.com?
--Yes. How can I help you?
--I ordered a couple of lady's watches and they were supposed to be delivered on the 19th of this month but I haven't received the order.
--May I know your order number, please?
--Yes, sure. It's AK129984.
--Alright. I can see that the order is scheduled for delivery today.
--Hmm...I was hoping for an early delivery.
--I am sorry. We didn't have any inventory on that particular model, but you will certainly get your watches today.
--Okay. Thank you.
# paying through credit card
--Your bill amounts to 867 dollars.
--Do you accept credit cards? How can I pay?
--I'm sorry. We don't take credit card numbers on the phone for secrity purposes. I can send you an email with an online form that leads to a secure payment page.
--Won't that take too long?
--Well, I can also mark it for Cash on delivery and you can pay in cash to the delivery boy.
--That's a good option. When will he deliver?
--You will get this product within 2 days. Please keep the cash ready.
--Sure. No problem.
# exchanging a dress
--Hey, is it fashionfreak.com?
--Yes, what can I help you with?
--Well, I ordered a dress from your site and I want to exchange it. Could you help me with this?
--May I know your order number and reason for exchanging?
--It's AK129984 and it's not the same dress I ordered.
--Oh, is that so! I'm really sorry.
--Please return the dress to us and we will dispatch the correct dress to you.
--Hmm...Okay. I will send the dress back to you.
--Thank you. I'm really sorry for the inconvenience.
--It's alright. I've ordered several times from you, and this is the first time that this has happened.