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Ordering Things by Phone
source: Twominute English 2013年7月19日
The telephone has become the easiest mode of communication. Nowadays you can get anything you want at your doorstep with just a phone call. You can order groceries, meals, equipment and anything you want by phone. So, what are the phrases that you should use while placing an order by phone. Let's find out in this video.
Exercises for this lesson: http://twominenglish.com/video/238-Or...
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0:06 In this lesson you will learn the phrases that you can use to order things online.
0:18 Good morning, Westword Grocers, how can I help you?
0:21 Good morning. I'd like to order some groceries, please.
0:25 Sure. What's your order?
0:27 Well, I need a dozen eggs, 2 ounces of all-purpose flour
0:32 a medium bottle of vanilla essence, a small chocolate syrup bottle, and some dark chocolate cubes.
0:38 I guess you are planning to bake a cake. Right?
0:41 Certainly. When can I expect the delivery?
0:44 It'll be delivered in about an hour. May I please have your name and address?
0:50 Sure. My name is Wesley Thomas. The address is 34-B, George Street.
0:57 Alright. The delivery boy will reach your place within an hour.
1:01 What's the total amount for the things that i purchased?
1:04 That would be $25.
1:06 Thank you.
1:13 Sun Communication. How can I help you?
1:16 I would like to order the newly launched Super Smart mobile phone. Do you have it in stock?
1:22 Yes. We certainly have. Where do you want it delivered?
1:25 To my house. My home address is D-21, Stephenson Street.
1:31 May I know your name please?
1:33 It's Fred Davidson. When can I expect the delivery and what's the total price?
1:39 The product will be delivered to you by tomorrow evening and the price is $230.
1:45 Are you offering any kind of special deals or discounts?
1:50 I'm afraid not. We had introductory offers, but not anymore.
1:54 Not a problem. Please deliver my order as soon as possible.
1:59 How would you like to pay, Sir?
2:01 I'll pay in cash on delivery.
2:04 Alright. Thank you for buying with us.
2:12 Freddy's Pizza Corner, may I take your order?
2:15 I'd like to order one personal cheese margherita pizza please.
2:20 Anything else?
2:23 Yes. I'd like a medium coke with the pizza.
2:27 Alright. What is your name and address please?
2:31 Wesley Hemings. My address is 65-HF, Lower Street, San Rock.
2:37 Got it. Your order will be delivered within 30 minutes. Thank you for placing your order with us.
2:50 Hi! I saw the ad for the new super-slimming tablet on TV.
2:55 Hi! Yes, it's a really effective slimming supplement, Sir.
3:00 I am considering buying a month's course.
3:04 That will bring you a guaranteed weight-loss of 3 KGs.
3:08 And if I don't lose that much, will you return my money?
3:12 Yes! If you take the tablet, follow the prescribed diet and you don't experience the minimum weight loss, we will refund your entire amount.
3:22 Okay, please send me the pack.
3:25 Let me note down your address.
3:28 Sure, it's 12, Gotham Street, Metropolis.
3:33 Alright. I got that, Sir.
3:38 I'd like to order some groceries, please.
3:45 When can I expect the delivery?
3:51 What's the total amount for the things purchased?
3:58 I would like to order the newly launched Super Smart mobile phone.
4:09 When can I expect the delivery and what's the total price?
4:18 Please deliver my order as soon as possible.