At A Hotel II

source: Twominute English    2013年9月27日
If you are traveling away from home, you'll need to visit a hotel. You can make the experience very enjoyable if you can communicate with the staff properly and tell them what you need to make your stay comfortable.
Do you have the necessary word-power and know the phrases that you can use to talk to the hotel staff? Here's your chance to brush up your travel English. In this lesson we will see some phrases that you can use to converse with hotel staff.
The sentences with the key phrases are highlighted at the end of the video. Practice all the phrases at the end to build your fluency on the subject matter.

# asking for a wake-up call
--Hi, this is room number 365.
--Yes, Sir. How can I help you?
--I have an important meeting scheduled for tomorrow morning. Could I have a wake-up call at 5:?
--Certainly. You'll get your wake-up call at 5:30 in the morning. Anything else I can help you with?
--I'd like to get some coffee at a quarter to 6.
--Alright. Is that all?
--Yeah. That's be all for now.
# scheduling a taxi
--Can you call a taxi for me tomorrow morning?
--We surely can. Where do you want to go?
--I have a meeting at 7 at Boulevard Cafe. I hope it's nearby.
--Yes. It's just a 15-minute drive from the hotel.
--Then I guess 6:30 would be fine. Book the taxi for 6:30 in the morning, please.
--Alright. The booking will be made then.
--Thank you. And please make sure the taxi arrives by 6:30, so there's no delay.
--Oh, don't worry. We'll take care of that.
# getting your laundry done
--Hello. Could you please send someone to pick up my laundry?
--Sure. Do you want me to send the laundry staff right now or later?
--Well, I'm leaving for sight-seeing in half an hour. So, it would be better if you send someone before that.
--Sure, Sir.
--Good. When can I expect to get these clothes back? We're leaving the day after tomorrow.
--It usually takes a day, but you can ask the laundry staff for a better estimate.
--Alright. Thank you.
# asking for the room to be cleaned
--Front desk. How can I help you?
--Hi, I'm in Room 563. Would you mind sending someone over to clean the room?
--Sure. Would you like to get it cleaned now or at a specific time?
--Actually, we're leaving in 10 minutes. It'd be better to send someone after that.
--Alright. Is there anything els I may help you with?
--No, that'll be all. Thank you.