CNN Student News (CNN 10) - March 8, 2017 - English subtitle

source: English subtitle     2017年3月8日

Talking on the phone – 15 – English at Work has the top tips for you

source: BBC Learning English    2016年10月11日
Anna has been told to improve her telephone manner and has welcomed some friendly and useful advice from Denise. They practice some mock phone conversations but Anna receives a real call with a request of a personal nature. How is Anna going to respond? Will her telephone manner be up to the challenge?
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Anna: (answering the phone) Yes?
Denise: Stop! That's all wrong. I'm going to call you again. This time…
Narrator: Hello. Here we are in the middle of a telephone training session with Denise and Anna. What fun!
Denise: …this time, you don't say 'yes' when you answer, it's rude. Call me and I'll show you how it's done.
(sound of 4-digit dialling, then phone rings)
Hello? Tip Top Trading.
Anna: Wow, that’s good.
Denise: And, you can say your name. Hello? Tip Top Trading. Denise speaking. Try it.
(dialling, then ring)
Anna: Hello? Tip Top Trading. Denise speaking.
Denise: No!
Anna: What?
Denise: Say: "Anna speaking!"
Anna: Oh, sorry, I'm so stressed by all this. Hello Anna speaking.
Denise: You sound like you're sitting on a pineapple. Listen to my voice: Hello? Denise speaking.
Anna: Hello? Anna speaking.
Denise: Good. Now, when the person has introduced themself – this is Mrs Smith or whatever, say: Hello Mrs Smith, how can I help you? Or, if you know them already, you might say: Hello Mrs Smith, how are you?
Anna: Okay, what if Mrs Smith wants to speak to Tom but he's not there?
Denise: You say: "I'm really sorry, he's not available at the moment. Can I take a message?" Or: "I'm afraid he's busy, shall I ask him to call you back?"
Anna: Okay.
Denise: And, to end a conversation, you can say: "Thank you for calling, goodbye." Let's do another practice!
(phone rings)
Anna: Hello? Tip Top Trading.
Denise: Hello, this is Mrs Smith.
Anna: Hello Mrs Smith, how can I help you?
Denise: I'd like to speak to Tom please.
Anna: I'm really sorry, he's not available at the moment. Can I take a message?
Denise: That's okay, I'll try again later.
Anna: Okay. Thank you for calling, goodbye.
Denise: Excellent!
(phone rings)
Anna: How did you call me without dialling?
Denise: I didn't, that's a real call!
Anna: Oh no, I'm all nervous now. Hello? Tip Top Trading. This is Anna speaking.
Mr Lime: Hello Anna, this is Seb Lime.
Anna: Sublime?
Mr Lime: Mr Lime from Citrus Ventures. But I think we should be on first name terms now, so call me Seb.
Anna: Okay, er, Seb. How can I help you?
Mr Lime: I just wanted to say again that your Imperial Lemon is fantastic... and I was wondering if you'd like to do lunch with me sometime?
Anna: Lunch? Er...
Narrator: I knew it! Mr Lime is interested in more than just your lemons!
Anna: Would you like to discuss the Imperial Lemon?
Mr Lime: Forget the lemons Anna! The reason I want to see you is more of a personal nature.
Anna: Personnel? Er... Can I call you back? I'm afraid I'm a bit busy at the moment...
Mr Lime: …bbbut…
Denise: Well Anna! Mr Lime eh?
Anna: Oh dear Denise, I think I need a bit more help from you. He wants to talk about personnel…people, staffing…
Denise: Are you sure? I think he means a personal nature, not personnel! That Mr Lime!
Anna: Oh!
Narrator: Mr Lime indeed. Anyway, Anna had an excellent phone manner. Let's hear those phrases again:
Hello? Tip Top Trading. This is Anna speaking.
Hello? Anna speaking.
Hello Mrs Smith, how can I help you?
Hello Mrs Smith, how are you?
I'm really sorry, he's not available at the moment. Can I take a message?
I'm afraid he's busy – shall I ask him to call you back?
Thank you for calling, goodbye.
But how is Anna going to handle Mr Lime's request? I can't wait till next time! Bye!

Slang Words Starting With F

source: EnglishAnyone   2012年2月6日
Just remember that slang is CASUAL English! Use slang with your friends and people you know well! Don't use slang with your boss, with the police if you get arrested or when meeting your girlfriend or boyfriend's parents for the first time!

This is one of the most powerful words in English, so please use it carefully! Fuck has many, many uses, but we'll only cover a few of them here. Usually, fuck means to have sex (and not sweet, tender, romantic sex), or something negative. To have a serious problem is to be fucked. An unpleasant or disorganized situation is fucked up. To fail frequently is to be a fuck-up. To be deceived is to be fucked over. To play around and not do what you should be is to fuck around. To not care is to not give a fuck. In more polite company, you can say that something is FUBAR, or fucked up beyond all recognition. When people bother you too much, you can tell them to fuck off. Fuck also serves as a great filler word for positive and negative situations. "Hey, Bill! It's been too long! How the fuck are you?" "You just got fucking dirt on my new fucking couch, fucker."
Have a fucking great day!

Real fossils are the remains of animals and plants that lived long ago. These are things like dinosaur and fish bones preserved in rock. As slang, fossil means someone or something that is incredibly old.
Don't call your grandmother a fossil if you want some of her delicious pie!

To fancy someone is to like them. You can also fancy doing something like going skiing or getting something like a new pair of shoes.
Do you fancy going out for dessert?

To flip-flop means to change your mind or take an opposite position suddenly. People who flip-flop frequently are very annoying to others. Political candidates often flip-flop on an issue depending on who their audience is. Flip-flops are also pairs of cheap sandals.
Do you like living with my dog or not? Stop flip-flopping and tell me the truth!

A flake is someone who cannot be trusted with responsibility because they either forget or can't follow through. To call someone a flake, or say they are flakey, is to say they are unreliable. To miss an appointment or fail to do what you say you will is to flake-out.
My friend is such a flake. Every time she says she'll meet me, she never does.

A flick is another word for movie. English speakers will often talk about going to a flick, or catching a flick.
Come over to my place and we can watch a flick together.

A fluke is something positive that happens more by accident than skill. Winning a soccer game because the goalie accidentally fell down is a fluke.
Meeting my wife was a total fluke! I missed my train and met her at the station.

A flame is a tirade, or an overly aggressive and abusive verbal or written attack on someone. People are usually flamed online because the anonymity of the internet makes saying incredibly rude things really easy. Someone who flames is a flamer.
Please keep the flaming in the comments below to a minimum. Our moms watch our videos!

A freebie is something, like an additional bonus, that you get for free. You'll often see freebies in stores as promotions. Sign up for a credit card and get a t-shirt as a freebie!
My new car was a freebie, but I had to buy a house to get it!

A fruitcake is an eccentric or crazy person who does their own thing. A real fruitcake is a kind of dessert usually sent to friends and family around the winter holidays. Unfortunately, because people don't really like fruit cakes, they're often sent as jokes.
My sister is such a fruitcake. She takes her baby to the beach in his crib.

Five-0 (5-0)
Five 0 is slang for police officers. This slang originates from the 1970's American TV police drama Hawaii 5-0. Hawaii is the 50th American state.
Fuck, it's the 5-0! Drop that TV and run!

Talking About Love in English ❤️ | Advanced

source: To Fluency    2017年2月6日
Instagram: @tofluency
SnapChat: tofluency
In this English lesson, you're going to listen to an advanced conversation in English about Valentine's Day and love. This will give you vital listening practice and you're going to learn new words and phrases.

We’re filming this in February
There’s sometimes a lot of pressure to do things in a certain way
We realized that we had a lot of memories of Valentine’s Day from growing up
We have some good memories and some bad memories
One of the main things that people do is send and receive cards
Everybody would buy or make cards for everybody in their class
What did we call these?
And they would say a little message like “fax me”
Now it would be ‘send me a Snap’
So, you would attach those to the card and send them to…
As you get older, it’s less typical to give people Valentine’s
I don’t remember sending Valentine’s cards to everybody in the class
you would put from your secret admirer
The idea is that you don’t tell people who the card is from.
A lot of times, though, they would guess who it is/was
what you’d do is you’d give the card to a friend to give to them
but you could always write your name
How many secret admirers’ Valentine’s cards did you send?
I used to send one every year
Sometimes, I was in, you know, a relationship when I was 12 or 13
I remember receiving cards from secret admirers… PLURAL
So, you only gave one special girl a card every year.
There was a lot of pressure to be in a relationship for Valentine’s Day
I’m pretty sure we didn’t have that
I just can’t remember
This is something that we didn’t really understand growing up
Dating is big in America
Going to a nice restaurant
We have our baby here, by the way, you may hear her
She’s very excited about us having this conversation
You would have a fancy meal with your loved one
I imagine that it’s very difficult to get into restaurants on Valentine’s Day
You have to book in advance
Yet I feel like it’s generally not the men who care as much about Valentine’s Day
I think it’s different once you get married
There is a lot of pressure on the male
Yet I feel like it’s generally not the men who care as much about Valentine’s Day
By the way, I’m just kidding
Are we in a relationship?
We were in a long-distance relationship
We met each other in person which is not always the case
Well, that’s it because things have changed
Meeting someone at a bar
Online dating is a big thing
It’s just changed the way that people date and start relationships
Have you ever online dated?
I put my profile up there and went on a few dates
You would see a very young version of me with information about the music I liked
What bands did you put on your profile?
I can't remember what I had on that, to be honest.
I choose not to remember
Based on your profile, I think I would have wanted to go on a date with you?
What kind of music do you like?
I didn’t get into any relationship from it
That’s what I have in my head when I’m thinking about going bowling
Old style date
What is your ideal date?
What I really liked about Spain was when you could just go to a few bars
I like to be out and about
That’s what I enjoy doing
But we have just never got around to it
Bar-hopping or restaurant-hopping
You’re the main ingredient in my ideal date
If you’re sitting down at the same restaurant for 2-3 hours, it can get a little bit boring
Sometimes, we’re restricted for time
Do you believe in soul mates?
This is going to sound so cheesy…
We weren’t even supposed to be in the same place at the same time
there are a certain amount of people that you’re compatible with
Do you believe in the phrase: opposites attract?
Well, yeah, from what I remember.
Who do you have a crush on?
It’s a secret crush
Do you like like that person?
We used to say that too.
To go on a blind date
It’s somebody who a friend of a friend has set you up with
I’ve never been on a blind date

Phrasal Verbs: NOD OFF

source: Espresso English   2017年2月8日
Phrasal Verbs in Conversation Course:
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I must be cruel, only to be kind - Shakespeare Speaks

source: BBC Learning English    2016年5月20日
King James is watching Hamlet, but his wife won't let him have any wine! Why is she being so cruel…?
For activities and extra materials connected to this episode:

Narrator: It was a windy November day. William Shakespeare is at the palace of King James I. He's having dinner with the King and Queen.

King James: Mr Shakespeare, have some more wine. What's this? Water? Where's my wine?!

The Queen: Now dear, you know you mustn't drink too much wine. The doctor says it's bad for your health!

King James: No wine?! Madam, you are very cruel to me. Don't you agree, Mr Shakespeare?

Will: Your Majesty, the Queen is being cruel, only to be kind, like my character Hamlet, the Prince of Denmark.

King James: Does Hamlet take away the King's wine?

Will: No, no, your Majesty: Hamlet says cruel and terrible things to his mother, the Queen. He's angry because she married his uncle Claudius, very soon after his father's death. Hamlet suspects that his mother, or his uncle, or both of them, killed his father, so that they could marry each other.

King James: Well! No wonder he's saying cruel things. But how is he going to be kind, I wonder? Go on, go on…

Will: Your Majesty. Hamlet tells his mother that he said these cruel and terrible things to shock her into realising that this marriage is wrong – it's a sin. But he says she can begin to make up for the sin and be a better person if she leaves her new husband. That's why he says 'I must be cruel, only to be kind'.

Robert Harley as Hamlet
So, again, good night.
I must be cruel, only to be kind:
Thus bad begins and worse remains behind.
One word more, good lady.

Narrator: We'll leave them there for now. Shakespeare's audiences loved the violence and powerful emotions in his revenge tragedies. But Hamlet is not your typical revenge character. He's a thinker who becomes a man of action. In modern English, Shakespeare's phrase is usually shortened to I must be cruel to be kind. Or just cruel to be kind. People say it when they do something unkind that will actually benefit someone.

Clip: I know I upset her when I told her to get a haircut, but it was such a mess: I had to be cruel to be kind.

King James: Tell me Mr Shakespeare, does the Queen follow Hamlet's advice?

Will: I'm afraid not, your Majesty.

The Queen: She should have listened to him.

King James: Quite right, quite right.

The Queen: And you should listen to me dear. No more wine!

King James: Hmmm. To listen or not to listen, that is the question.

News Review 16 February 2016: Taylor Swift's war of words

source: BBC Learning English     2016年2月17日
Taylor Swift becomes the first woman to win a second Grammy award for album of the year. But she uses her acceptance speech to hit back at critics, including one very famous singer.
Watch our video to find out who, and learn useful words and phrases you need to talk about this news story.
To practise this vocabulary, visit our website:

English Idioms - Colour Idioms

source: Oxford Online English    2014年11月4日
See the full lesson (with the text and a quiz to help you practise) here:
In every language, colours have different associations - we connect different colours with different feelings or ideas. In this lesson, you can learn about the associations of different colours in English, and how you can use these associations in idiomatic English. You can learn many useful phrases and ideas to use in your spoken English.

Red has many different associations in English. People's faces often turn red if they are angry or embarrassed, so red has these ideas in English.
- "He saw red and started screaming at everyone when he heard" (he got very angry)
Red is also the colour of debt. Think about it: if you see your bank balance on a screen, the number will be black if you have money, and red if you owe the bank money:
- "We've been in the red for months. I don't know what to do" (We're in debt)
And also bureaucracy, in the phrase red tape:
- "There's too much red tape for people trying to start a business" (There's too much bureaucracy; too many complicated rules and laws)

Yellow carries the idea of being easily frightened, or cowardly. For example:
- "He's too yellow-bellied to say what he really thinks" (he's too scared)
This isn't used so often in modern spoken English, although it's still understood, so the association is still true.

Green is the colour of jealousy or envy: when you want what someone else has. For example:
- "I turned green with envy when I heard he had got the job instead of me" (I felt very envious, because I wanted that job)
Nowadays, the colour green is often associated with the environment, and being environmentally friendly. For example:
- "Green activists protested against the opening of the factory" (green = environmentalist, people who care deeply about the environment)

The colour blue is associated with depression and sadness. For example:
- "Long, dark winters always give me the blues" (They make me feel sad)
Sometimes, blue carries the idea of rude or pornographic. For example:
- "There were a group of guys drinking in the corner, turning the air blue" (swearing and using bad language)

What do you associate with the colour grey? In English, grey often represents something boring, unattractive or colourless. For example:
- "It's a grey city, with nothing to recommend it" (it's boring and unattractive)
Grey can also be used to mean that something is unclear, usually in the phrase grey area:
- "Many companies use grey areas in the law to avoid paying tax" (the law is sometimes unclear)

The colour black has mostly negative associations. It can mean something dark, bad, or illegal. For example:
- "I don't remember the accident at all—I just blacked out" (I lost consciousness, and wasn't aware of anything)
- "After the disaster last time, we blacklisted their company" (we refuse to work with them again, because they did such a bad job)
- "You can get a better rate if you change money on the black market" (= illegally)

English Pronunciation: French Words 'et'

source: Shaw English Online 2014年1月27日
Follow Shaw English:
Robin teaches that the letters 'et' found on the end of many English words comes from French words. He teaches how to pronounce words like 'valet', 'chalet', etc... This English video will help your pronunciation skills.

English Pronunciation: Silent 'e'

source: Shaw English Online    2014年1月27日
Follow Shaw English:
Bill teaches the silent 'e' in English. This is a very important video to understand how the letter 'e' at the end of a word is often silent and changes the vowel sound of the word. Repeat after Bill to make your pronunciation better.
For example: bat -- bate. The two words have different sounds all because a silent 'e' is added to the end of a word.

Silent Letters | English Pronunciation & Vocabulary | PART 2

source: mmmEnglish     2016年11月30日
Make sure you turn on the subtitles if you need to!
THIS VIDEO IS PART 2! Watch PART 1 here:
Read the full transcript:
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Planning Vacation (Learn English 44)

source: EF podEnglish     2007年11月28日
Learn how to plan a vacation and talk about your past travel experiences in English. In this intermediate English lesson you will see someone talking to a travel agent about where to go on vacation. The travel agent asks several questions about the person's experiences using "ever" and "never".

Method to Remember Prepositions in English

source: Go Natural English    2015年2月18日
In this video, you'll find out how to use prepositions for time and place.
In this video I focus on the prepositions on / in / at in relationship to space and time.
Some of the examples I use to show how to remember prepositions in this video include:
I'm at the Atlanta bus station.
I'm on the platform to take the train to Ontario.
I'm in the bus station in India.
I'll meet you at the bus station.
On the 10th of March I'm going to be on the train platform because I'm going to Ontario.
In 5 minutes, I'll call you.
In a month, I'm going to travel to India.
In March I'm traveling to India.

Ask In - Common Phrasal verbs

source: Twominute English       2013年4月22日
'Ask in' is a phrasal verb used to invite somebody into your house, office, room etc. It is specifically used to invite someone inside some place.
Exercises for this lesson:
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0:07 In this lesson, we will study how to use ‘ask in.’
0:16 ‘Ask in’ is a phrasal verb used to invite somebody into your house, office, room etc.
0:23 That’s right Teddy. It is specifically used to invite someone inside some place.
0:29 Why don’t you share an example of ‘ask in’ with us, Rex?
0:34 Sure Teddy. Don't leave him standing on the doorstep – ask him in!
0:39 That’s a good example. And here is another one: I asked my new neighbours in for a cup of tea.
0:47 That’s right Teddy. I think the meaning of ‘ask in’ is quite clear now. Let’s see some sample conversations.
1:00 The insurance agent is at the door. He wants your signature on some form.
1:06 Please ask him in. I’ll be there in a minute.
1:09 Do you want me to stay home?
1:12 It’s alright. I know you have a lot to do. You can go. I’ll handle it.
1:16 Alright. He is sitting downstairs. Don’t make him wait for too long.
1:26 Are you going out somewhere?
1:28 Yes, I have an important meeting today. Why do you ask?
1:33 I’ve asked our new neighbours in for a cup of coffee. I thought you would join us.
1:38 I’m sorry honey. I won’t be able to join you guys today. You should’ve talked to me in advance before asking them in. .
1:46 You’re right. Just try to come back soon, if possible.
1:55 There’s someone standing at the main gate. Do you know him?
1:58 That guy has come from my office to get some important files.
2:04 You should have asked him in. Why did you keep him waiting outside? It’s so cold!
2:09 I asked him in, but he declined. He should be in a hurry.
2:15 Alright. You’d better find the files soon then.
2:21 Don't leave him standing on the doorstep – ask him in!
2:30 I asked my new neighbours in for a cup of tea.
2:40 Please ask him in. I’ll be there in a minute.
2:48 You should’ve talked to me in advance before asking them in.
2:57 You should have asked him in. Why did you keep him waiting outside?
3:05 I asked him in, but he declined.

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