Writing an email – 18 – English at Work has the words for perfect emails
source: BBC Learning English 2016年11月2日
Anna's having trouble with her emails. She's been trying to sort out the order of Imperial Lemons for Mr Lime. She sends an email but her choice of text-speak isn't appropriate and Paul, the boss, isn't impressed.
Anna needs some help from Tom who always has plenty of advice. Her email is rewritten and sent off, but will that be the end of the matter?
For more English at Work and other great content:: http://www.bbc.co.uk/learningenglish/...
TRANSCRIPT
Narrator: Hello, Anna's just arrived at her desk to start the day at Tip Top Trading. Paul is walking towards her, eating a biscuit, he looks a bit bothered.
Paul: Anna?
Anna: Yes, Paul.
Paul: Come and have a biscuit in my office.
Now Anna, about Mr Lime.
Anna: I didn't say yes!
Paul: Pardon? Yes to what?
Anna: Oh, nothing.
Paul: You sent him an email yesterday and copied me in.
Anna: Yes.
Paul: Your email reads: boxes ok. pls c-d-u cfirm wnt 300 ta.
Anna: Yes: please could you confirm you want 300.
Paul: Right. Now that's not really the best way of writing an email to a client, is it?
Anna: Oh.
Paul: Please could you re-send your message to Mr Lime, using actual words that make sense.
Anna: Okay.
Paul: Thank you. Have a chocolate crunchy!
Anna: Thanks.
Tom: Morning Anna.
Anna: Hello.
Tom: Let me guess, Paul just spoke to you about your email?
Anna: How do you know?
Tom: You copied me in remember, I just read it – or tried to.
Anna: But what's the problem? Other people write like that!
Tom: No, maybe some people write text messages like that in an SMS message on their phones, but that is completely the wrong style for an email to a client.
Narrator: Okay Anna, let's stop listening to Tom, he's a waste of space. These are the kinds of phrases you need in a business-related email:
Dear Mr Lime...
I hope you are well.
I am writing regarding...
Please could you confirm...
Yours sincerely, or
Best wishes.
Anna: Thank you! I'll rewrite my message. There! I'd better get it checked before I send. Denise?
Denise: (On the phone) yes... the other problem with Stephanie is that her legs are just too long...
Anna: Oh, she's on the phone.
Denise: ... yes, like trees...
Anna: I'll have to ask Tom. Tom?
Tom: Mm?
Anna: Could you read this through before I send it?
Tom: Hang on, Anna, let me just finish this sentence. It’s really important. I’m ready, let’s have a look. Okay. (reading) Dear Mr Lime, I hope you are well. I am writing regarding your request for luxury boxes for the Imperial Lemon Delivery. We will indeed be able to supply them. Please could you confirm that you want 300. Best wishes, Anna.
Anna: Well?
Tom: It’s good, it's much better. Send it. Hopefully Mr Lime will think your last message was just someone sitting on your keyboard by mistake.
Anna: Thanks.
Tom: You're not...
Anna: What?
Tom: Nothing. It's none of my business.
Anna: What?
Tom: You're not ever going to go to lunch with Mr Lime are you? I mean, in a non-business way...
Anna: No of course not!
Tom: I mean I don’t care… it's just... important to... stay professional.
Anna: Yes.
Narrator: Hmmm.... well, I had a feeling Anna's email was going to cause problems. But at least she won't make a mistake like that again. Here’s a reminder of the phrases she used in her new, improved email.
Dear Mr Lime...
I hope you are well.
I am writing regarding...
Please could you confirm...
Best wishes.
Until next time, bye!
Let's Learn English Lesson 44 Speaking Practice
source: VOA Learning English 2017年2月21日
Use this video to learn the new words and the difference between "mustn't" and "don't have to."
Originally published at - http://learningenglish.voanews.com/a/...
Let's Learn English Lesson 44 Pronunciation Practice
source: VOA Learning English 2017年2月21日
Use this video to learn about how to pronounce the word "mustn't."
Originally published at - http://learningenglish.voanews.com/a/...
Slang Words Starting With I
source: EnglishAnyone 2012年5月2日
http://www.englishanyone.com/power-le...
Just remember that slang is CASUAL English! Use slang with your friends and people you know well! Don't use slang with your boss, with the police if you get arrested or when meeting your girlfriend or boyfriend's parents for the first time!
Ice
Ice is the slang word for fancy jewelry like diamonds. You'll most often hear this word used in rap music. With a very different meaning, to "ice" someone means to kill them.
My lady has expensive taste and loves to be covered in ice from head to toe.
Idiot Box
Idiot box is another word for television, because many people think TV makes people mindless, stupid and unproductive.
Stare at the idiot box for too long and your mind will turn to mush!
ID
ID is short for identification. An ID can be anything from a driver's license to a passport or a library card.
You'll have to show your member's card and ID if you want to rent a car here.
Itch
Itch in the usual sense means irritated, uncomfortable skin, usually in the form of a bite from an insect, that you can't stop touching. Similarly, the slang definition of itch means an intense desire to do something. If you have an itch to play soccer, you really want to play soccer. To act on your desire, or relieve your itch, is to scratch your itch.
I'd better scratch my itch to open my own seaside restaurant soon, before I go crazy!
Item
An item is a couple in a relationship. When two people fall in love or start dating, they become an item. People that follow celebrity relationships often talk about two celebrities becoming "quite the item."
My friend and his girlfriend fell in love last year and have been a serious item ever since.
Inhale
To inhale something is to eat it incredibly fast as if you were inhaling air. People that inhale their food often look like vacuum cleaners sucking food off of plates.
Don't inhale your food! Eat slowly and chew properly.
In
What's popular, trendy and fashionable during a particular time period is considered "in style" or just "in." Trendy music, food, fashion, events and anything else in popular culture can be called "in." Popular people can also be considered "in," and the popular group of people at a school or organization is known as the "in crowd."
I'll never be cool enough to keep up with what's "in" today.
In The bag
Something that's in the bag is easily or assuredly achievable. To remember this phrase, think of something that's in the bag as if it's something you're already holding. If you know that you will win a game, then victory's in the bag.
We're winning by 30 points with only one minute to go! Victory's in the bag!
In The Know
Someone who's in the know is someone who has information that others don't. If you receive information before others, or know secret, confidential information, you're considered to be in the know.
My friend gets all the great deals when buying rental properties because he's in the know.
In-Your-Face
Something that's in-your-face is something loud, aggressive, obnoxious and/or confrontational. People can be in-your-face if they are literally standing close to you and being aggressive. Advertising can also be in-your-face if it's loud, distracting and annoying.
I wanted to sit and read a book but this other guy at the library was all in my face and annoying me with questions.
Iffy
Something that's iffy is doubtful, suspect or questionable. Anything you're unsure of can be iffy. If the water you're about to drink looks green, even though you're told it's OK to drink, you'd be right to call the water "iffy."
I'd like to go out and have a picnic today, but the weather looks a little iffy.
Prepositions: TRANSPORT & TRAVEL
source: ETJ English 2017年1月5日
A lot of people get confused with English prepositions - here is how to use 'on' 'by' and 'in' when talking about how you get transport.
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Basic English Pronunciation - Simple vowel sounds
source: Learn English with Ronnie! 2010年12月27日
This is an English lesson for beginners from http://www.engvid.com/ Study some basic vowel sounds in English using simple but important words. For more free English pronunciation classes check outhttp://www.engvid.com/topic/pronuncia...
In a pickle - Shakespeare Speaks
source: BBC Learning English 2016年4月8日
Learn the meaning and use of the phrase 'in a pickle' from William Shakespeare's play The Tempest
For activities and extra materials connected to this episode: http://www.bbc.co.uk/learningenglish/...
Narrator: It was a chilly November evening. William Shakespeare's play The Tempest, full of music, magic and monsters, is being performed for the first time. King James I and the Queen are having dinner while they watch.
King James: I do like a good play… mmm… and this meat is delicious - bring me more of that pickle… Mmmm… I love a bit of pickle with my dinner… and a nice glass of wine…
Queen: Don't you think you've had enough wine, dear?
King James: Oh do be quiet dear: I can't hear the actors. Now, Mr Shakespeare, is that a King I see on the stage?
Will: Your Majesty, that is King Alonso of Naples. He is lost on a magical island.
King James: And who is this fellow in the jester's costume?
Will: Your Majesty, that is Trinculo. He drinks a lot, and plans to murder people.
King James: A drunken jester? Murder? No good will come of it… does the King know about this?
Will: Yes, your Majesty. Now, the King is going to find Trinculo - in a drunken mess. Your Majesty might care to listen…
King James: Ooh yes, yes, I want to hear this, be quiet everybody.
Alonso: How camest thou in this pickle?
Robert Harley as Trinculo: I have been in such a pickle since I saw you last that, I fear me, will never out of my bones: I shall not fear fly-blowing.
King James: Hahaha! He's in a pickle! I like it, Will, very good, very good!
Narrator: We'll leave them there for now. Pickles are a very messy food, made from fruit and vegetables, crushed and preserved in vinegar and spices - sometimes with alcohol too. When Trinculo says he is in a pickle, he's probably saying that he is very drunk - but he's also got himself into a mess - a very difficult situation. Nowadays, when someone has drunk a lot of alcohol, they can say: I'm pickled - and when they've got problems, they can say: I'm in a pickle. Take The Hunger Games actor Liam Hemsworth, who said:
Clip 1: Most of the time if I'm in a pickle I'll call one of my brothers. They've usually got somewhat uplifting advice.
Clip 2: Ooh, you're in a pickle with those bags aren't you? Let me help.
King James: Now Mr Shakespeare, sit down and eat with us. Have some cold meat!
Servant: Anything with that?
Will: Hmmm… To pickle, or not to pickle: that is the question.
source: BBC Learning English 2016年4月11日
Nowadays, when someone says they are in a pickle they mean that they are in a mess - a very difficult situation. For more about this phrase, visit our Shakespeare Speaks pages on BBC Learning English: http://www.bbc.co.uk/learningenglish/... There's more about our Shakespeare Speaks course at The Open University website, here: http://www.open.edu/openlearn/languag...
News Review 23rd February 2016: Delhi water crisis
source: BBC Learning English 2016年2月24日
Why have 10 million people in Delhi been without water? Watch our video to learn more about the Delhi water crisis - and pick up some useful vocabulary to talk about this news story.
Clothes Idioms and Expressions in English
source: Oxford Online English 2016年2月22日
In this free video lesson, you can learn about five different groups of clothes idioms, and see how to use them.
You can see the full lesson on our website: http://www.oxfordonlineenglish.com/cl...
# Clothes idioms and expressions in this video:
Tighten your belt (vb. phrase) = Be careful with money; spend less than usual
On a shoestring (adv.) = If you do something on a shoestring, you do it very cheaply, without spending a lot.
Have something up (your) sleeve (vb. phrase) = To have a trick or a surprise which no one else knows about.
Pull something out of the hat (vb. phrase) = To find a way to turn a bad situation into a good one.
Off the cuff (adv.) = Spontaneously, without preparation
Pull (your) socks up (vb. phrase) = To work harder; stop being lazy
Work (your) socks off (vb. phrase) = To work very hard/too hard
Roll up (your) sleeves (vb. phrase) = To start some difficult work
Have deep pockets (vb. phrase) = To be very rich
To burn a hole in (your) pocket (vb. phrase) = Used to talk about someone who is irresponsible with money, or someone who finds it impossible to save money.
Out of pocket (adj. phrase) = Used when you have lost money due to an unfair situation.
Big for (your) boots (adj. phrase) = Used to describe someone who thinks he/she is better than others.
All mouth and no trousers (adj. phrase) = Describes someone who talks a lot, but never does anything.
Be caught with (your) pants down (vb. phrase) = To be the victim of your own overconfidence; to be caught in a very embarrassing situation which you should have been able to avoid.
Pronunciation: Receipt, Mortgage, Debt
source: Shaw English Online 2014年1月27日
Follow Shaw English: http://bit.ly/1dTGEpiWatch
Receipt, Mortgage and Debt are 3 important English business vocabulary words you should know and say properly. Robin teaches that all of these words have silent letters that you must not say. Repeat after Robin and fix your pronunciation of these words.
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Pronunciation: Accidentally Saying Bad Words
source: Shaw English Online 2014年1月27日
Follow Shaw English: http://bit.ly/1dTGEpiWatch
You do not want to accidentally say bad words in English. If you av say a bad word it can make other people laugh or angry. Be careful. In this English video, Robin will properly teach you the best pronunciation of these words.
For example: 'sit' often sounds like 'shit' when an esl student says it.
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Business English (Learn English 51)
source: EF podEnglish 2007年11月28日
Learn to negotiate the terms of a business contract in English. In this intermediate English lesson you will see a potential customer negotiating with a building company. They are trying to reach a deal on the construction of a new factory.
http://www.englishtown.com/online/hom...
http://www.ef.com
3 ways to invite someone to eat
source: Go Natural English 2014年1月21日
This video talks about 3 ways to invite someone to eat.
Watch this video next: http://bit.ly/1QBgMw7
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Talking About Pets
source: Twominute English 2013年3月17日
Pets are important family members and all of us who have pets love them very much and many of us can't stop talking about them. In this lesson we will see situations in which people are talking about their pets.
Exercises for this lesson: http://twominenglish.com/video/75-Tal...
Facebook: http://facebook.com/twomintenglish
App for your Android Device: https://play.google.com/store/apps/de...
0:13 Hi, Max. I need your help with something.
0:17 Sure Shawn. What is it?
0:20 I recently bought a dog. I think he has a fever. You have a dog for years so I thought you could give me some guidance.
0:27 Well...Which symptoms did you notice?
0:30 He’s been vomiting and coughing. He has also lost his appetite.
0:35 Oh! You should put some cool water to his fur, especially around his ears and feet.
0:41 That will help bringing the temperature down. But it’s important to take him to the vet soon.
0:48 Yeah I know. I have an appointment for the evening.
0:50 I just wanted him to feel comfortable till then. Thanks Max.
0:59 Hey Max. I need some advice.
1:02 What’s going on, Jimmy? Tell me.
1:06 I want to buy a pet. And I don’t know if I should buy a dog or a rabbit. Can you help me out?
1:12 I believe dogs demand a lot of time and care. Rabbits demand less from you.
1:18 You can keep them in a cage. But you have to take care of their diet.
1:23 I've heard that they litter a lot.
1:26 Yes, they do.. But they can be easily trained about that
1:31 Oh! Do you know any pet store where I can buy them?
1:34 Yup. There’s one on George Street.
1:42 Hey Katy. I need your help with something.
1:46 Sure Jimmy. What is it?
1:48 I bought a rabbit last week. I want to take him to a good vet for some vaccinations and other stuff. Do you know someone?
1:56 Yeah. There’s one on George Street near the pet store.
2:00 Do they treat rabbits as well? I’m a bit worried ‘cause I heard most vets are only good with dogs and cats.
2:09 A friend of mine had a rabbit too. She used to take it to this vet. He’s a good one. Trust me.
2:16 Ok. Thanks a lot, Katy. I’ll make an appointment soon.
2:24 Hi there, Shawn. How are you doing?
2:27 Hey, Katy. I’m doing great, thanks. And you?
2:30 I’m fine too. But I’m in a hurry. I have to get to the pet store before it closes. I need to buy some cat food.
2:39 What a coincidence. I’m going there too.
2:41 You are? I didn’t know you had a pet.
2:45 But I do now. His name is Mojo. He’s a German Shepherd.
2:49 Gosh, they are huge. I would never have a dog. I think they are too needy.
2:56 Yes, you are such a cat person.
2:59 And I never thought you were a dog one!
3:04 I recently bought a dog.
3:07 I think he has a fever.
3:10 He has also lost his appetite.
3:13 I want to buy a pet.
3:17 I believe dogs demand a lot of time and care.
3:23 I want to take him to a good vet.
3:27 I need to buy some cat food.
3:31 I didn't know you had a pet.
3:36 I would never have a dog.
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