Checking In + passive voice (Learn English 48)

source: EF podEnglish    2007年11月28日
Learn how to check in to a hotel and ask questions about the hotel facilities in English. In this intermediate English lesson you will see a man on a business trip arriving at a hotel and making reservations for his colleagues. He asks questions about the hotel facilities and the receptionist answers him using the passive voice.

(part of the content)
# reservation, register and facilities
--Is my room ready?
--Yes, it was cleaned this morning.
--Can I take your credit card details, please?
--Unfortunately, both my credit cards were stolen a week ago.
--We need to make a reservation to stay in a room at this hotel.
--This hotel has a great pool and many other facilities.
--The lifts, conference halls and most of the bedrooms were designed to accommodate disabled guests.