Checking out ff a Hotel Room (with subtites)

source: Twominute English  2014年01月01日

# Getting Your Luggage Picked.
(I recommend Sanpan for all the receptionist jobs)
Stephanie : We’re checking out. Could you send someone to pick our luggage?
Receptionist : Yes, Ma'am! How many pieces of luggage do you have?
Stephanie : Only two, but they’re large and heavy suitcases. Oh...and yes…There are some shopping bags too.
Receptionist : I’ll send the bellboy over.
Stephanie : Okay. Thank you.
Receptionist : You’re welcome.

# Paying the Bill.
(Use phones)
Tracy : Good morning. Room 256. Check-out, please.
Receptionist : Are you Miss Tracy?
Tracy : Yes, that’s right.
Receptionist : Have you consumed anything from the mini-bar?
Tracy : Yeah… A couple of beers and a bottle of water.
Receptionist : Alright, so adding that to your total, it comes to $579.
Tracy : Okay. I also wanna order some coffee from the room-service.
Receptionist : No problems, I’ll get that sent to your room.
Tracy : Great! Please include that in the bill.
Receptionist : Sure! Your new total is $585.
Tracy : Great, please send me the bill.

# Wrong Billing.
(Use phones)
Receptionist : ABC Hotel. How can I help you?
Tom : Hi there…I was just going through my bill and I found a charge for laundry.
Reception : Okay?
Tom : Well, I didn’t get any laundry service during my stay. I don’t understand why I’ve been charged for that.
Reception : Is that so? I’m awfully sorry, Sir. Let me get this checked… I’ll send you a revised bill.
Tom : Please do so… It’s very irritating being charged for something you didn’t buy.
Reception : I truly apologize, Sir. This was a mistake. I’ll get it removed right away.
Tom : Alright, thanks for the help.

# Asking For a Taxi.
Front Desk : Good morning. What can I do for you today?
Tom : Good morning, buddy! I’m checking out later today, and I want a taxi to the airport.
Front Desk : Alright. What time do you need it for, Sir?
Tom : Say about 10.30. My flight is at 12.30.
Front Desk : Okay… What kind of taxi do you want?
Tom : Nothing special, mate. Just the regular stuff.
Front Desk : No problems. I’ll have a taxi waiting for you at 10.30.
Tom : Great! Thank you.

# Leaving The Hotel.
Bellboy : Your taxi is waiting and the luggage is already in the car.
Tom : Great job! Thank you for the excellent service during our stay.
Bellboy : Thank you. It was a pleasure serving you.
Tom : Well, here’s a little tip for you.
Bellboy : Thank you, Sir.
Tom : Alright, goodbye then.
Bellboy : Goodbye. Wish you a enjoyable trip.
Tom : Thanks, buddy!