source: MrSkypelessons 2015年7月19日
http://www.skype-lessons.com/blog/
prompt delivery
responsive to complaints
obliging staff
ready and willing to help
impeccable service
immediate dispatch
take complaints seriously
2 year warranty / guarantee
a full refund
meet health and safety requirements
satisfied customer
a sterile (impersonal) atmosphere
substandard service
shoddy work, products, services
incompetent staff
uncooperative shop assistants
a stain
to be ripped / torn
to be scratched
something is missing
didn't respond to my query
Phrasal verbs
get back to s.o
put s.o through
put s.o on hold
hang up
kick up a fuss (moan, groan, grumble, whinge, whine)
shop around
fork out on
splash out on
stock up on
rip s.o off
mug s.o off
bargains
discounts
