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Handling Sales Calls
source: Twominute English 2013年3月2日
Exercises for this lesson : http://twominenglish.com/video/88-Han...
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0:00 Welcome to twominuteenglish.com. Teaching you English through two-minute or less.
0:06 In this lesson, we will tell you how to handle sales calls from different institutions.
0:18 Hello, am I speaking with Jim?
0:21 Yes, who’s this?
0:22 This is Mike, calling on behalf of Signature Bank. You have been our client for five years. Right, Jim?
0:30 That’s right. What is this about?
0:32 Well, we are offering a higher interest rate if you open a savings account with Signature Bank.
0:39 Nah, I am fine with my current status.
0:41 Are you sure Jim? This is a great opportunity.
0:46 Yeah, I’m sure. Thanks for calling though.
0:48 Thanks for your time.
0:55 Hello Ma’am, I am calling from Coventry Health Care.
0:59 Yes, how can I help you?
1:01 Well, we are offering health insurance with better premiums to valued customers.
1:08 That’s great to hear. But I am satisfied with my current insurance.
1:13 I’m sure yours is a good one but we have medical centers all across the country and we also offer dental as well.
1:22 Just give me two minutes so that I can explain the details.
1:26 I’m really sorry but I have to go out. I’m already late.
1:30 No problem. Thanks for your time.
1:38 Am I speaking with Jim Novak?
1:40 Yes. This is Jim.
1:42 Jim, this is Jack from Bank of America. I have some good news.
1:46 Is that so? All right. I’m listening.
1:50 You have been banking with us for several years so you’ve been granted a credit card for your wife at no additional cost.
1:57 That’s great. So I’ll just have to pay for what I buy right?
2:00 That’s right, Mr. Novak.
2:02 Good to hear. My wife would love to have a credit card for herself.
2:05 Great. I’ll send someone over so that we can deal with the formalities.
2:10 Okay, let’s just schedule a day.
2:16 Hello?
2:17 Hi Nancy. This is Mike from AT&T Incorporation.
2:22 Yes, how can I help you?
2:25 Nancy you have been using our prepaid connection for a couple of years, right?
2:32 Yeah, that’s right.
2:34 How would you like a post-paid connection that allows you to make free unlimited voice calls to 3 AT&T numbers?
2:44 I would love that. But what’s the catch?
2:48 There’s no catch. There will be a monthly rental which you will have to pay, like any other post-paid connection.
2:57 Fantastic. Sign me up.
3:03 We are offering a higher interest rate if you open a savings account with Signature Bank.
3:15 I am satisfied with my current insurance.
3:22 We are offering health insurance with better premiums to valued customers.
3:33 I’ll send someone over so that we can deal with the formalities.
3:43 There will be a monthly rental which you will have to pay, like any other post-paid connection.