Cancelling an Appointment - Business English Lessons

source: Twominute English    2013年11月17日
There are times when you may not be able to keep an appointment. In this case it's very important to inform the person you were supposed to meet so that they don't end up waiting for you. You should inform people of a cancelled appointment as early as possible. In this lesson we will see some words and phrases that you can use when you want to cancel an appointment.
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0:15 Hey, my name is Jack and I have an appointment with Mr. Chang today.
0:18 Yes Jack. You are scheduled for 3 PM.
0:22 Actually, something came up and I won’t be able to make it. Could you please reschedule my appointment?
0:26 Sure. No problem. Mr. Chang will be available at 4.00 pm the day after tomorrow.
0:32 That would be fine. Please pass on my apologies to Mr. Chang.
0:41 Hello. Can I speak with Mr. Francis?
0:44 Francis this side. Who’s on the line?
0:47 This is Kylie from Sutan Associates. I’m calling to cancel Mr. Chang’s appointment with you tomorrow. He had to go to New York due to a family emergency.
0:56 Okay. Thanks for informing me. When’s he coming back ?
1:00 I think he’ll be back on Monday.
1:02 Alright. Just let me know when he’s back.
1:04 Sure. I’ll do that.
1:11 Hey Lucy!
1:12 Hi Jack! What’s up?
1:15 Lucy listen… I can’t go out with you tomorrow. I am really sorry.
1:20 What? Why?
1:22 My boss told me he needed me for an important meeting.
1:25 But I was waiting all week long for this!
1:28 I know. I am sorry. But we go on Sunday.
1:32 I hate your boss! He’d better not give you any work for Sunday!
1:42 Hello Jack.
1:43 Mr. Francis! Hi! How are you doing?
1:46 I am good, Jack. Thank you. I wanted to talk about our meeting.
1:50 Yes, what happened?
1:52 Well, I think we need to reschedule it. Mr. Chang has left town, and we can’t close our deal unless I speak to him first.
2:00 Oh, that’s too bad! When can we meet?
2:03 What about Wednesday next week?
2:05 Suits me. I will give you a call on Tuesday to confirm.
2:09 Good idea. See you!
2:15 Actually, something came up and I won’t be able to make it. Could you please reschedule my appointment?
2:25 I’m calling to cancel Mr. Chang’s appointment with you tomorrow.
2:33 I can’t go out with you tomorrow. I am really sorry.
2:40 I wanted to talk about our meeting
2:44 Well, I think we need to reschedule it.