How to say NO! Communication skills that work

source: JamesESL English Lessons (engVid)    2014年9月16日
Most people don't like saying no -- in any language. But to be strong and confident, sometimes you have to say no. Watch this lesson to learn *how* to say "no", show confidence, and have the respect of your coworkers, family, and friends. Test your understanding of the lesson with the quiz: