At the Travel Agency

source: Twominute English    2013年8月23日
# booking a ticket
--Hello. I need to schedule my trip to Paris for next week?
--When would you like to travel?
--I have to reach Paris by the 24th.
--Is this a round trip? Will you need a return ticket, too?
--Yes. Check that for 31st in the evening.
--Yes, there's a non-stop flight to Paris from Kennedy Airport on the 24th at 6 am. On the 31st, yo may board Flight 309 which is also nonstop at 4:30 pm.
--Okay, fine. I think that can work for me.
--Would you like to book the tickets then?
--What's the cost?
--It'll be $2750.
--Do you accept cards?
--Yes, we do.
# booking a hotel
--I'd like to book a hotel in Paris, please.
--Sure. We can help you find a great place.
--Well, I need a budget hotel that's near the marketplaces.
--Certainly, just give me a sec... Okay, here's one. It's the Belladonna on Locke Avenue.
--What are the rates for one person?
--It costs $150 per night. The room is big and has one queen size bed.
--Okay, book that for 3 nights then, from the 24th to the 26th of this month.
--Certainly, Sir. Is there anything else I could help you with?
--That's all for now. Thank you!
# enquiring for a lower fare
--How may I help you?
--I need to book three tickets in economy class for Tokyo on the 28th of May.
--Okay. Yes, here's a flight on ANA from San Francisco to Tokyo. Would you like the return tickets, too?
--No, just one way. How much is the fare?
--It would be $5570 for the three tickets.
--Are there any other cheaper flights?
--This is the cheapest for that day. However, if you book for the 1st of June, you'll have to pay only $4800 for the three tickets on JAL.
--I see. Let me talk to my husband and call you back.
# cancelling a booking
--Hello. I need to cancel my flight to Tokyo.
--Okay. Do you know the date and the reservation number?
--I booked it yesterday. It'll be under Emma Brown, number Z21455.
--Alright, here it is. It's flight 1200 to Tokyo on June 2nd, right? Seat number 88A and 88B...
--Yeah, that's the one.
--Would you like to cancel both of them?
--You will get back only 85% of the fare.
--I understand.
--Alright. Would you like to schedule another flight?
--No, but I'll be back to you soon.
--Thank you, Mrs. Watson. Let me cancel your tickets.