Saying you're sorry

source: Twominute English    2013年2月23日
Exercises for this lesson : http://twominenglish.com/video/96-Say...
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0:00 Welcome to twominuteenglish.com. Teaching you English through two minute or less.
0:07 In this lesson we will learn the phrases you can use when you want to apologize to someone.
0:17 What can I do for you?
0:18 I have a problem.
0:20 What’s the problem?
0:22 I got charged for a printed bank statement that I didn’t get!
0:27 Pardon me. You didn’t make a statement request?
0:30 No I didn’t!
0:33 I will cancel the fees you owe. Please accept my apologies. I am sure it was an error.
0:39 Well thank you. I hope you guys take more care in the future.
0:43 Yes we will.
0:49 Are you aware of the reason why I pulled you over?
0:54 Not at all, sir.
0:56 One of your brake lights is out.
1:00 I am sorry I didn’t know that.
1:02 I have to write you a ticket.
1:05 Can you please give me a warning this time? I didn’t do this on purpose.
1:10 I am really sorry but I have to do my job.
1:14 Alright, please give me the ticket if you can’t help it.
1:22 Is there a problem officer?
1:24 Did you not notice that stop sign that you ran through?
1:29 I am terribly sorry but I really didn’t see it.
1:32 Well I am sorry, but you’re getting a ticket.
1:36 Oh come on officer! There was no one on the road.
1:40 Ma’am, please forgive me for saying so, but that doesn’t give you the right to break the law.
1:47 I really didn’t mean to do it, it was a honest mistake. I swear!
1:53 Is that right? Okay. I will let you go this time, but please pay more attention in the future.
2:01 Thank you for being so understanding.
2:08 What can I do for you?
2:10 I would like to return some books.
2:12 Let me have them.
2:14 Here they are.
2:15 These books were due three weeks ago.
2:18 Yeah. I totally forgot about them. I am sorry. I didn’t mean to keep the books for so long.
2:25 You’ll have to pay a fine of 30 cents per day for each one of these books.
2:30 Well, I guess I deserve that. It’ll be a lesson that will help me remember the next time.
2:40 What can I do for you?
2:45 These books were due three weeks ago.
2:51 Are you aware of the reason why I pulled you over?
3:01 Did you not notice that stop sign that you ran through?
3:10 I got charged for a printed bank statement that I didn’t get!
3:20 You’ll have to pay a fine of 30 cents per day for each one of these books.
3:30 Can you please give me a warning this time? I didn’t do this on purpose.