Making a Hotel Reservation

source: Twominute English    2013年8月7日
# reserving a room
--Hello. Is this the Parkland Residency?
--Yes. I'm Hans. How may I help you?
--I'd like to book a room for tomorrow.
--For how many people?
--Just me.
--Okay, Sir. What's your complete name, please?
--Rouf Hughes. What is the total cost?
--That would be $120 per night.
--No problem. Book the room for one night, please.
--Sure. May I know your cell phone number?
--Yes. It's 345-344.
--Thank you. How would you like to pay?
--I can pay through credit card.
--Okay. I will call yo back in about 10 minutes to confirm your booking.
--Thank you very much.
# enquiring about availability
--Parkland Residency. This is Rouf. How may I help you?
--Hi, I'm Windy Dakota. I was wondering if I can get a good suite for the 12th of this month?
--Sorry, Miss Dakota, we have no vacant suites for that day.
--Alright, then what about the 24th?
--Please give me a moment.
--Sure.
--Yes, suites are available for that day. Would you like me to book one for you?
--Mmm...I'll have to call you back. Thank you.
--No problem.
# finding out about rates
--Hello. This is Hans Schefiled. What are your rates per day for a room?
--Mr. Schefiled, we have rooms ranging from $100 to $500 per day.
--What's the price for family suite with 2 beds?
--Deluxe family suites start from $450. May I know for how many people you would need the suite?
--We are four. Two adults and two kids.
--Great. It would be $500 for the best suite.
--Ah, that's expensive! Let me know if there's a good room facing the sea.
--One second... Yes, we have a fine sea-view suite for you. It's $350.
--Now that sounds nice.
--Will you be booking it, Mr. Schefield?
--Yes, please.
# finding out how to pay
--Front desk, Hotel La Belle. How may I help you?
--Yes, I called you an hour earlier. I'm Windy Dakota.
--Yes, Miss Dakota. Would you like to book a room now?
--Yes. But what are my payment options?
--We accept all types of credit cards. There is also a special rebate fo 5% on American Express cards.
--That's fine, but the problem is don't have a card. I only have a Visa checking account.
--Okay...no problem!
--Can I use my checking account?
--Yes, certainly. You can use the debit card connected to your checking account.
--Thank you.
--You're welcome, Miss Dakota.