Interview: What's important to you in a hotel? (Top Notch 2 Unit 3-3)

source: Phonics ILearning / Pearson Education, INC       2014年6月10日
* social language: take messages; discuss hotel amenities
* grammar: the future with willhad rather

Interviewer: Could you tell me some of the things that are important to you in a hotel, such as a fitness center or a pool or gift shop or restaurant, a business center?
James: I look more for location in a hotel than anything else. I want to be close and convenient to whatever I’m doing in town. If I’m there to enjoy myself, for example, then I want to be near the beach. So location’s more important to me than anything else.
Blanche: I don’t pay too much attention to the hotel.
Herb: She likes one bed. She doesn’t like twin beds.
Blanche: I’m not a big fan of hotels. If they have... if they’re comfortable, I’m happy with it.
Interviewer: When you stay in a hotel, do you use room service?
Chris: No. I try not to use room service because I like to go out and see a little bit of the town or the city I’m staying in.
Interviewer: Thinking about a really good hotel experience, could you tell me about that?
Christiane: Really what makes the hotel special is the people who work there. If people there are very nice and friendly, and people say “Good morning” and know you by name and they... when you come back to the hotel... they greet you and they ask you how your day was, and they just make the difference. If... when I stayed in a hotel I had... I had a bellman bring me flowers that were left over and put them in my room, and those are those little touches that I think make your experience or your stay in a hotel much more pleasant than when you just stay anywhere else.
Interviewer: How about a worst hotel experience?
Chris: Well, I have had experiences, on more than one occasion, where I’ve been in a room next to people that are rather noisy and so that can be... that can be a distraction, especially when you’ve got to be up early in the morning.