Sitcom: Can I take a message? (Top Notch 2 Unit 3-1)

source: Phonics ILearning / Pearson Education, INC       2014年6月10日
* social language: take messages; discuss hotel amenities
* grammar: the future with will; had rather

(Mr. Evans takes phone messages for Cheryl.)
Mr. Evans: Hello, Top Notch Travel. One moment please. 
Hello, Top Notch. Just a moment please.
Top Notch. Hold please.
Hello. Hi, Mrs. Beatty Cheryl? I’m afraid Cheryl’s not here. You’re not satisfied with your hotel? No bellman? I’m sorry Cheryl will call you back. OK. Good-bye.

Hello? Yes, hello, Mr. Rashid. Cheryl’s not here.
Can I take a message? You want a cheaper hotel in Budapest—a hotel without breakfast is OK. Very good. I’ll give Cheryl your message. Good-bye.

Hello? Oh, hi, Ms. Novak. She’ll be right back. Is there a message? Can your cat stay with you at your hotel in Ri And you’d like to reserve a king-size bed. I’ll ask her to check and call you. Bye-bye.

(Cheryl enters.)
Oh! You’re back. I have three messages for you.
Let’s see. Mrs. Beatty wants a cheaper cat. Mr. Rashid isn't satisfied with his breakfast. And Ms. Novak thinks the bellman needs a king-size bed. They’ll explain it all to you.
Cheryl: What?